Refund Policy

At ColourfulSale.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.

Returns
You have 14 days from the date of receiving your item to request a return. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a reasonable timeframe.

Exchanges
If you need to exchange an item for a different size or color, please contact us first. Exchanges are subject to availability.

Shipping Costs
Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

Non-Refundable Items
Certain items are non-refundable, including gift cards, personalized items, and products marked as final sale.

Late or Missing Refunds
If you haven’t received your refund within the expected time, check your payment account first. If the issue persists, contact your payment provider, as processing times may vary.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so we can resolve the issue promptly.

We appreciate your trust in ColourfulSale.com and aim to make your shopping experience as smooth as possible. If you have any questions about our refund policy, feel free to reach out.

Note: This policy may be updated periodically. Please review it before making a purchase.